Best Buy Deals
Best Buy's open box section is one of the most underutilized savings opportunities in retail. For the right product categories, an Excellent condition open box item is functionally identical to new — at 15–40% less. Here's how the condition system works, which categories deliver the best value, and how to use PriceWatchPro to know when an open box price is actually better than a new sale price.
Pro tip: always compare an open box price against the current sale price for the same model. PriceWatchPro shows if a new version recently dropped lower.
Item is in like-new condition with no visible cosmetic damage from normal viewing distance. All original accessories included. Typically 15–20% below the current new retail price. May have been a brief store display, a customer return within the first day, or an exchange for a different color. For TVs and appliances, Excellent condition is the sweet spot — the savings are meaningful and the product is functionally and visually indistinguishable from new.
Minor cosmetic damage (light scratches, small scuffs) not visible during normal use. May be missing minor accessories (remote holder, HDMI cable). Core accessories and power supply included. Typically 20–30% below new. For large appliances and TVs where cosmetic damage is on the back panel or side edges, Good condition is perfectly acceptable. For laptops or tablets where surface appearance matters more, inspect carefully before buying online.
Visible cosmetic damage that is noticeable during use. May be missing accessories. Typically 30–40% below new or more. Fair is worth buying only if the discount is large and the cosmetic damage is in a location that won't affect your use — for example, a scratch on the back of a TV that's wall-mounted. Avoid Fair condition laptops, phones, or any device where the cosmetic damage affects the screen or primary surfaces you interact with.
This is the critical check most shoppers miss. An open box TV might be priced at $850, but if the same new model is currently on sale for $899, the $49 difference may not justify the open box trade-offs. Conversely, if the new model is at $1,100 and the open box Excellent price is $720, that's a clear win.
Use the Best Buy price tracker to check the 90-day low on the new model. If the open box price beats or matches that low, it's a strong buy. If the new model has been on sale recently at a price close to the open box offer, wait for the next sale event on a new unit instead.
Best Buy open box items include a 15-day return window for any reason. The remaining manufacturer warranty transfers with the product. Geek Squad Protection plans can be added at the same rate as new items, giving you the full coverage safety net even on an open box purchase.
Are Best Buy open box deals worth it?
Yes — especially in Excellent condition for TVs, appliances, and audio. The savings are real and the 15-day return window reduces risk.
What are the condition grades?
Excellent (like new), Good (minor cosmetic), and Fair (visible damage, may be missing accessories).
Does open box come with a warranty?
Yes — remaining manufacturer warranty plus a 15-day Best Buy return window. Geek Squad Protection can be added.
How do I compare open box vs. new prices?
Check the current and 90-day low new price on PriceWatchPro. If the open box price beats the 90-day new low, it's a strong deal.
What's the best category?
TVs (especially OLED) and large appliances offer the highest dollar savings. Laptops are good in Excellent condition only.
Before buying open box at Best Buy, verify the new sale price history at PriceWatchPro. If the open box price beats the 90-day new low, it's a confident buy.